Front Range Gun Dog Return Policy
To be eligible for a return, items and all their packaging must be received in as new condition. All returns to Front Range Gun Dog will be inspected to ensure they comply with this return policy.
If you are requesting a refund, and your return has been inspected by our Returns Department and found satisfactory, we will complete the refund process within the next 10 business days.
If you prefer to exchange an item we will ship you a replacement product although shipping charges will apply. We recommend that you insure your return package against loss and request a delivery confirmation and a tracking option. Unfortunately we cannot be responsible for any return shipment that is lost or damaged in transit. The customer is responsible for the cost of shipping and insuring a returned or exchanged product.
For any item that is returned for a refund or exchange which was purchased with a FREE SHIPPING offer, our cost of shipping the item to you will be deducted from your refund or from the value of the exchange.
All returns and exchanges require authorization by contacting Front Range Gun Dog Customer Service at 720-557-6075. After receiving return or exchange authorization ship the product to:
Front Range Gun Dog
4062 Broadmoor Loop
Broomfield CO 80023
*Note: Custom collars are not eligible for return.